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Customer experience training for luxury & retail teams

Curated, gamified, and immersive training tailored for luxury retail and wholesale networks. Emraude designs custom learning experiences across clienteling mastery, the art of the selling ceremony, refined communication etiquette, elite after-sales service, and onboarding programs. Every learning journey is carefully tailored to your brand codes and heritage, and rolled out in multiple languages across your global retail network in less than two months.

REQUEST A DEMO

Luxury, Retail & Multinational Brands train their teams with emraude learning experiences.

  • hermes
  • rabanne
  • dior
  • bvlgari
  • lancome
  • chanel
  • louis-vuitton
  • diptyque
  • gucci
  • burberry
Results at a glance
star-average-scoreAverage score
/54.9/5

87% of learners rated Emraude's immersive training 5/5

repeat-clientsRepeat clients
%90%

Luxury Maisons like Hermès, Chanel, and Louis Vuitton return to commission an average of 5 to 10+ custom retail trainings

check-completionCompletion
%92%

High engagement keeps learners hooked from start to finish, backed by an 80% passing threshold for certification

SELLING CEREMONY

Elevate Sales with Emraude’s Selling Ceremony Training for Luxury, Retail & Global Teams.

CLIENTELING

Transform Client Relationships with Emraude’s Clienteling Training for Retail & Customer-Centric Brands.

CROSS SELL & UPSELL

Boost Sales with Emraude’s Cross-Sell & Up-Sell Training for Global Sales Teams.

COMMUNICATION ETIQUETTE

Master Communication Etiquette with Emraude’s Training for Luxury, Retail & Global Brands

AFTER-SALES 
SERVICES

Enhance Customer Loyalty with Emraude's After-Sales Service Training for Luxury, Retail & Global Teams.

EXCELLENCE & QUALITY

Achieve Excellence & Quality with Emraude’s Training for Global Luxury & Retail Brands